Introduction
King’s Pools (“King’s Pools,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://kings-pools.com/, contact us, request an estimate, or otherwise interact with our website and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Your name
- Email address
- Telephone number
- Project address or service location
- Information about your pool, spa, deck, or proposed project
- Messages, questions, photos, videos, or other materials you submit
- Preferred contact method
- Any other information included in an estimate or consultation request
Please do not submit sensitive personal information that is unnecessary for your request.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser and device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- Links, buttons, and telephone numbers clicked
- Approximate geographic location
- Advertising and device identifiers
- Website interaction and session information
We may collect this information using cookies, pixels, tags, session-recording technology, and similar tools.
Cookies and Tracking Technologies
Our website may use cookies and related technologies to operate properly, understand website performance, measure marketing results, and improve the visitor experience.
Technologies used on our website may include:
- Google Analytics
- Google Tag Manager
- Meta Pixel
- Microsoft Clarity
- WordPress and website-functionality cookies
Microsoft Clarity may record website interactions such as clicks, scrolling, and page navigation. Sensitive form information should be masked or excluded from session recordings.
You may control cookies through your browser settings. Disabling cookies may affect certain website features.
How We Use Information
We may use collected information to:
- Respond to questions and estimate requests
- Schedule consultations
- Evaluate potential projects
- Provide pool construction, renovation, resurfacing, and deck-installation services
- Communicate about requested services
- Operate, secure, and improve our website
- Measure website traffic and marketing performance
- Display and evaluate advertising
- Detect spam, fraud, misuse, and security incidents
- Maintain business and legal records
- Comply with applicable laws
We will not use your telephone number or email address for unrelated communications without an appropriate legal basis or consent.
How We Disclose Information
We may disclose information to:
- Website hosting and technology providers
- Analytics and performance providers
- Advertising and marketing platforms
- Customer communication and form-processing providers
- Contractors and service providers supporting our operations
- Professional advisers, including accountants, insurers, and attorneys
- Government authorities when required by law
- A successor or purchaser in connection with a business transaction
We do not sell personal information in exchange for money. However, some advertising and analytics activities may be considered “selling” or “sharing” under certain privacy laws.
California Privacy Rights
Depending on applicable law and our legal obligations, California residents may have the right to:
- Request information about personal information collected, used, or disclosed
- Request access to specific personal information
- Request correction of inaccurate information
- Request deletion of personal information, subject to legal exceptions
- Opt out of the sale or sharing of personal information
- Limit certain uses of sensitive personal information
- Receive equal service without discrimination for exercising privacy rights
To submit a privacy request, contact us using either method below:
- Email: kingspools925@gmail.com
- Telephone: (925) 212-0789
We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require evidence of authorization.
Global Privacy Control
Where required by applicable law, we will treat a recognized Global Privacy Control signal as a request to opt out of the sale or sharing of personal information for the browser or device sending the signal.
Developer note: The website’s cookie and tracking configuration must actually recognize GPC signals before retaining this paragraph.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to inquiries
- Evaluate and perform requested services
- Maintain business and project records
- Meet insurance, accounting, tax, and legal obligations
- Resolve disputes and enforce agreements
Retention periods vary depending on the information and purpose involved.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, storage system, or internet transmission is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to social networks, financing providers, and other third-party websites. Those third parties operate under their own privacy policies, and King’s Pools is not responsible for their privacy or security practices.
Children’s Privacy
Our website and services are intended for adults seeking pool-related services. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, contact us so we can review and delete it where appropriate.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any revision will be posted on this page with an updated “Last updated” date.
Contact Us
For privacy questions or requests, contact:
King’s Pools
Concord, California
Phone: (925) 212-0789
Email: kingspools925@gmail.com
Website: https://kings-pools.com/